<p><strong>Responsibilities</strong><br />
 As a Senior Database Administrator with your main area of expertise in Microsoft SQL Server, you are employed in the Service Line Managed Services to manage and administer Microsoft SQL Server and Oracle installations. You will be fully responsible for the timely deployment at the customers, the trouble-free, high-performance and economical operation, and the permanent observance of the system maintenance, security, compliance and documentation standards.<br />
 As the internal Last Level Support, you will manage, check, and prioritize the processing and resolution of incidents in the daily operation, and actively participate with your technical expertise in the search for errors and their troubleshooting. You will also have an active role in the escalation management. You will independently set up system maintenance and patch measures and will be fully responsible for their implementation within defined maintenance windows, also as overtime outside of office hours. In addition, you will take part in ensuring the 7/24 operation as part of regular on-call and manager-on-duty services.<br />
 As part of the problem management you will prepare stand-alone incident analyses and present them adequately and addressee-friendly to internal and external partners. Based on these analyses you will classify recurring incidents as &quot;Known Errors&quot; and document appropriate solutions for a sustainable delivery in a knowledge database. You will analyze the changes in the system landscape, generate reports for management and partners, and suggest optimizations.<br />
 Your will employ your technological expertise in internal and customer-driven projects and be responsible for work packages and coordination or management roles.<br />
 During daily business, as Senior Database Administrator, you will professionally manage your teammates and coordinate DBAs in the roles OM1 to OM4, generate technical work instructions such as installation requirements, operation documents and guidelines, and coordinate and monitor their implementation. Within the framework of technical communication with the customers you will advise clients and extensively present your specific subjects.<br />
<strong>Education &amp; Technical Skills</strong><br />
 University degree (Bachelor) or equivalent and several years of professional experience in Managed Services.<br />
 Extensive expertise and relevant work experience in the administration of Microsoft SQL servers (2005/2008/2012), including PowerShell and SCOM.<br />
 Minimum 4 years&rsquo; experience with Wintel Server, supporting environments with more than 100 servers, based on Windows Server</p>

<p>Very good knowledge of Windows OS (2008/2012) and in the field of networking (TCP/IP, AD), storage (SAN, NAS) and backup/recovery technologies (Networker, SnapManager).<br />
 In-depth experience and basic knowledge in the fields of information security, privacy, ITIL.<br />
 Broad Knowledge within the Datacenter Delivery area<br />
 Very deep BladeLogic / Nagios understanding<br />
 Application Knowledge<br />
 Organizational skills<br />
 ITIL Certificate<br />
 Very good technical understanding/mindset<br />
 Very good knowledge regarding MSOffice Products<br />
 Cultural empathy, structured communication and customer oriented behavior<br />
 Good up to very good English skills<br />
 German skills would be preferred</p>
