<p><strong>Design the Future</strong><br />
At Steelcase, we believe the places where people work, really matter. Great places can inspire, accelerate innovation, enhance wellbeing and connect people to each other and to the purpose of their organization. By studying how people work and by bringing human insights to the places where they work, we help organizations to achieve a higher level of performance.</p>

<p><strong>We&rsquo;d like to invite you to begin a journey with us.</strong><br />
In 2011, we opened a new Business Center in one of the most vibrant cities in Romania &ndash; Cluj-Napoca. We provide a wide range of support services for Steelcase Innovation Centers, Manufacturing and Sales Organizations, supporting Europe and North America.<br />
We&rsquo;d like to invite you to become a member of our Steelcase team and work for a global leader in one of our inspiring spaces.</p>

<p>Job vacancy<br />
<strong>Technical Support &ndash; internship<br />
English &amp; French / English &amp; German</strong></p>

<p>As part of the Technology Products Support team, it&rsquo;s members are responsible for providing specialized technical support to Dealers and End-customers on Steelcase&rsquo;s Technology products line, which include the RoomWizard scheduling system, media: scape collaboration system, the ENO Interactive Whiteboard and other Steelcase technology solutions via phone, electronically or other means available.<br />
For this internship program, we are looking for graduates or current telecommunication/ information systems/ management information systems students.</p>

<p><strong>Responsibilities:</strong><br />
As an intern, you would have the opportunity to be exposed to different trainings and a variety of issues that come across our table, and benefit during this time from the experience and support of a team of professionals. Your main tasks:</p>

<ul>
	<li>Respond to requests for technical assistance via phone or electronically</li>
	<li>Diagnose and resolve technical issues</li>
	<li>Advise user on appropriate action</li>
	<li>Assist with the installation, administration, maintenance, system upgrades and monitoring</li>
</ul>

<p><strong>Requirements:</strong></p>

<ul>
	<li>Fluency in English &amp; French or English &amp; German is a must</li>
	<li>Good knowledge of Microsoft Windows OS, and apps. MacOSx would be a plus</li>
	<li>Knowledge of operating system installation, support and configuration requirements</li>
	<li>Strong communication skills, customer-oriented, able to listen</li>
	<li>Good interpersonal skills with internal and external customers</li>
	<li>Team focused</li>
	<li>Good analytical skills with attention to detail</li>
	<li>Ability to analyze and synthesize</li>
</ul>

<p><strong>Working time: 6h/day</strong></p>
