<p>IT APPLICATION ANALYST WITH ENGLISH &amp; FRENCH (ORADEA)</p>

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<p>Job Purpose:</p>

<p>&nbsp;</p>

<p>Provide second-level of technical support to business applications (eg Oracle) end-users. Work with the support and development team in analyzing business applications issues and technical aspects of business requirements and system enhancement.</p>

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<p>Responsibilities:&nbsp;</p>

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<p><!--[if !supportLists]-->&bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <!--[endif]-->Solve complex/second-level of technical and operational problems or requests send by users for different business applications;</p>

<p><!--[if !supportLists]-->&bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <!--[endif]-->Create related supports and/or procedures for users and for the IT support team;</p>

<p><!--[if !supportLists]-->&bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <!--[endif]-->Ensures the accuracy of the information in the database by using different tests and updates;</p>

<p><!--[if !supportLists]-->&bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <!--[endif]-->Assist in preparing training materials for each new application module;</p>

<p><!--[if !supportLists]-->&bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <!--[endif]-->Establishes and creates the work specification;</p>

<p><!--[if !supportLists]-->&bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <!--[endif]-->Organizes the acquisition and management of the new versions of the application;</p>

<p><!--[if !supportLists]-->&bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <!--[endif]-->Maintains the relationship with all parties regarding system versions;</p>

<p><!--[if !supportLists]-->&bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <!--[endif]-->Organizes and keeps track of the applications instructions;&nbsp;</p>

<p><!--[if !supportLists]-->&bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <!--[endif]-->Organizes the use of the applications (qualifications, procedures, tutorials, workflows, alerts, modules) and assure technical support during its entire lifecycle.</p>

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<p>Requirements:</p>

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<p>- University degree, preferably in economics, IT or engineering</p>

<p>- 2 to 3 years&rsquo; experience in a support field for users or clients, working remotely with different teams.</p>

<p>- Knowledge of ERP systems is a plus;</p>

<p>- Problem solving and analytical skills;</p>

<p>- Good communications skills;</p>

<p>- English - Fluent; French language skills is a plus;</p>
