<p>Job Description</p>

<p>Amazon.com operates in a virtual, global e-commerce environment without boundaries, and operates a diverse set of businesses, including Retail, third party marketplaces, e-commerce platforms, web services for developers. The RBS group is an integral part of Amazon online product life cycle. The team is designed to ensure Amazon remains competitive in the online retail space with the best product information. The team&rsquo;s primary role is to create and enhance retail Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.</p>

<p>Do you believe that customer obsession should inspire what we do? Can you implement objectives without owning the resources? Can you execute strategies to perfection and lead implementation of complex objectives in Amazon operations worldwide? If so, the Retail Business Services team is looking for a Program Manager with a proven delivery record to: execute strategic, cross-functional projects.</p>

<p>The program manager will work with business teams within Retail Systems organization:</p>

<p>Define requirements and high level process/system solutions;<br />
Coordinate efforts to scope, schedule and cost/benefit analyze<br />
Be the point of contact for cross-functional development teams and manage timelines for project launches.<br />
Benchmarking and Process Auditing. Audit internal work on process standards, leading to action planning and execution of improvement activity<br />
Solve complex, technical problems with simple and practical solutions<br />
Extensive data analysis and data mining as necessary to identify root cause issues, develop action plans, measure impact of actions taken, and adjust as necessary to ultimately solving the problem (no matter how large or small the scale)<br />
Attend scheduled and ad-hoc site and senior leadership meetings to present project and program updates, propose new initiatives, and report on site and network results</p>

<p>Basic Qualifications</p>

<p>Bachelor&rsquo;s degree or higher from an accredited university<br />
2+ years of project management experience<br />
Experience engaging global leaders<br />
Experience using performance metrics<br />
Experience in or demonstrated ability to lead people/teams without formal responsibility and interacting and building rapport with teams of all levels<br />
Experience communicating and presenting to groups<br />
Analytical background<br />
Lean and/or Six Sigma tools and concepts<br />
Strong verbal and written English communication skills</p>

<p>Preferred Qualifications</p>

<p>Advanced degree (technical or MBA) preferred<br />
Experience managing a project portfolio<br />
Six Sigma Green or Lean Certification<br />
PMP or Prince2 Certifications<br />
Mastery of SQL, SharePoint, Excel, Power Point, Word<br />
Self-starter capable to taking initiative and working with minimal direction.</p>
