<p>APT Human Resources is recruiting Technical Support Engineers with German for its customer, a leading communications software and services company.<br />
<br />
<strong>Requirements:</strong><br />
- Understanding concepts of Telecommunications/IT/ Computer Science;<br />
- Fluency in German;<br />
- 1-2 years of experience in Telecom/ Technical support.</p>

<p><strong>Responsibilities:</strong><br />
- Ensures technical support for assigned products, via email and telephone, within the time committed by the Service Level Agreement;<br />
- Identifies appropriate problem-resolution procedures according to specific customers information;<br />
- Assists and makes recommendations concerning the implementation of upgrades to the data network;<br />
- Supervises the installation and maintenance of the clients&rsquo; network and managers other configuration back-ups and network documentation;<br />
- Takes urgent measures in case of system breakdown;<br />
- Offers technicians on-site support for commissioning/troubleshooting, if necessary.<br />
<br />
<strong>Benefits:</strong><br />
- Competitive salary package;<br />
- Private health insurance;<br />
- Discount for different sports activities;<br />
- Continuous training and professional development.</p>

<p>Send your CV to amalia.diaconu@apt.ro or apply here.&nbsp;</p>
