<p><strong>Purpose of Role</strong></p>

<p>To report, monitor and investigate issues arising on the Business Systems and Commercial Infrastructure as well as raise and manage tasks (Incident Management) with 3rd party providers</p>

<p><strong>Main responsibilities:</strong></p>

<p>Draw up daily reports - Investigate and give feedback on the previous days performance</p>

<p>Proactively review and monitor infrastructure and alert against agreed thresholds</p>

<p>&nbsp;</p>

<p><strong>Experience, Qualifications,&nbsp; Training requirements</strong></p>

<p>1st land 2nd ine support desk, SQL (beginner), &nbsp;<br />
&nbsp;</p>

<p>&nbsp;</p>

<p>&nbsp;</p>
