<p>Personal qualities and knowledge essential for Reporting specialist concentrate on the following points:</p>

<p>Analytical skills;<br />
MS Excel advanced skills;<br />
Attention to details;<br />
Client orientation;<br />
Commitment and ownership attitude;<br />
Excellent interpersonal and communication skills;<br />
Understanding the nature of IT service management;<br />
Can do attitude;<br />
Very good verbal and written English;<br />
Experience of working with 3rd parties;<br />
Knowledgeable of ITIL v3 / Foundation certified a plus;<br />
Excellent knowledge of English;<br />
Excellent communication skills, both written and verbal;<br />
Flexible and well-motivated;<br />
Strong team player with the ability to build relationships with both colleagues and external clients;<br />
Strong client-facing skills, with ability to quickly establish rapport with client contacts at all levels;<br />
Understanding the nature of IT service management;</p>

<p>Descrierea jobului</p>

<p>Understands complex business requirements and is able to articulate an appropriate technical solution;<br />
Supports automation and simplification of reporting processes;<br />
Contributes towards the production of documentation;<br />
Takes an active interest in the reports generated, seeking to identify trends of inconsistencies between data;<br />
Handles requests in a timely manner;<br />
Interfaces with Support Teams, generating required modifications to reports;</p>
