<p><strong>Company description:</strong></p>

<p><strong>Who we are</strong></p>

<p>SCC is the technology division of Rigby Group PLC, a family owned and operated business with interests in aviation, airports, hotels, property development and financial services.</p>

<p><strong>What we do</strong></p>

<p>We enable people to do business by planning, supplying, integrating and managing IT for leading public and private sector businesses across Europe.</p>

<p>We serve over 2,500 customers in more than 50 countries and operate out of 75 locations in the UK, France, Romania and Spain.</p>

<p>Our areas of expertise include hardware, software, networking, IT security, Cloud, data centre services, print management and mobile devices.</p>

<p>Our mission: to make IT work for our customers to improve the way they do business, deliver quality IT solutions and services that change the way businesses do business, deliver long-term profit to invest back into the business and nurture a winning network of partners to create enduring value to our customers. Find out more at</p>

<p><strong>The role:</strong></p>

<p><strong>Main responsibilities:</strong></p>

<p>As part of the Service desk support team you manage the below tasks:</p>

<p><strong>Placing/Receiving orders</strong></p>

<p>- Manage Purchase/Sales Orders for hardware and software products, check their conformity and place them to the agreed suppliers by email or automatically</p>

<p>- Oversee reception and installation of hardware and approve acceptance documents;</p>

<p>- Manage the billing process by registering and checking all received invoices and escalating non-conformities;</p>

<p>- Cancel the orders based on the daily reports or commercial requests received</p>

<p>- Address and resolve all commercial queries related to the orders placed</p>

<p><strong>Product Code Creation</strong></p>

<p>- Create new product codes on the SCC France primary enterprise system</p>

<p>- Update codes based on the commercial requests</p>

<p>- Document standards and procedures, product pricing and accurate product description</p>

<p><strong>Expediting</strong></p>

<p>- Progress chase all purchase and sales orders placed with the SCC France suppliers by checking the backlogs, websites or direct chase</p>

<p>- Ensure that accurate lead times are entered onto the SCC France primary enterprise system (Sigma) in order for SCC to update their customers on expected delivery dates</p>

<p>- Provide answers to the commercials demands received (by email or by phone) regarding the shipping dates of certain important orders</p>

<p><strong>Requirements:</strong></p>

<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advanced verbal and written communication skills in French;</p>

<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of MS Office and MS based applications;</p>

<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hard working, performance driven, solution oriented, team centric;</p>

<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Available to work business hours in shifts between andMonday to Friday;</p>

<p>&middot; &nbsp; &nbsp; &nbsp; Technical support experience needed - minimum 4 months.</p>

<p><strong>What we offer:</strong></p>

<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive salary package made of base salary, performance bonuses and meal tickets;</p>

<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Consistent benefits package: transportation allowance, medical subscription from a list of providers, gym subscription and discounts including preferential rates to 7Card, Bookster corporate library subscription, free hot beverages;</p>

<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible location: possibility to work in the office or remotely;</p>

<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High quality external and internal technical trainings;</p>

<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reimbursement of certificates and tuition fees for qualifications that are part of your individual training and development plans;</p>

<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Team events: up to 3 team building activities per year, Christmas party for both employees and kids, Employee Summer Festival, 1st of June kids party;</p>

<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; More benefits depending on the length of service;</p>

<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lateral and management career opportunities.</p>

<p><strong>We are SCC &ndash; great things happen when we work together!</strong></p>

<p><strong>Send your questions/CV at cariera@scc.com. We&rsquo;ll be glad to offer you more details!</strong></p>
