<p>As a Technical Account Manager, you will be providing excellent service to our global and European clients by implementing and supporting Yardi&#39;s web-based Voyager ERP software product. You will assist clients with system configuration, training, accounting, and technical troubleshooting, ranging from simple to complex issues.&nbsp;<br />
You&rsquo;ll be part of a growing and enthusiastic team based in Cluj. Plus, you&rsquo;ll have the opportunity to collaborate with colleagues from other Yardi offices such as Milton Keynes, Amsterdam and Santa Barbara.</p>

<p><strong>Ideal Candidate:</strong></p>

<p>&bull; Has graduated from a top university with a degree in business, economics, or computer science;<br />
&bull; Is fluent in English;<br />
&bull; Has at least 2 years&rsquo; experience interacting with customers professionally, in a technical or accounting capacity;<br />
&bull; Demonstrates very strong analytical skills;<br />
&bull; Is able to quickly learn new technologies and processes;<br />
&bull; Possesses excellent organizational skills;<br />
&bull; Is able to work both independently and as part of a team;<br />
&bull; Understands the functionalities of the ERP system;&nbsp;<br />
&bull; Excel knowledge is a plus.</p>

<p>SQL programming or other programming experience is much appreciated and will be put to good use.</p>

<p><strong>Main responsibilities:</strong><br />
&bull; Supporting and troubleshooting for client instances of Voyager ERP;<br />
&bull; Installing and maintaining new released builds, updates and patches;<br />
&bull; Communicating with client&rsquo;s support team/end users (for Help Desk only);<br />
&bull; Running queries in client Db tables, when needed.</p>

<p><strong>Benefits:</strong><br />
Friendly, young, professional and fun are just some of the words people use to describe the work-environment at Yardi. As a Yardi employee you are encouraged to share your ideas, overcome challenges as a team, and make the best products in the industry. To achieve this, we have created an environment that is relaxed and positive.<br />
Yardi employees benefit from a private health insurance and services discounts, such as public transportation or parking subscription discounts.</p>

<p>Plus, you will get to work in one of the newest business centers in Cluj-Napoca, The Office.</p>

<p><strong>Company details</strong></p>

<p>For over 30 years, Yardi has been innovating and growing while remaining the leader in software development for the real estate industry. We employ over 5,000 people working in 35 offices throughout the world. Our office in Cluj is home to over 750+ dedicated professionals working in diverse areas, from software development to data research and analysis, customer service, marketing and consulting.<br />
<br />
Love your work. Stay focused. Grow.</p>
