<p>Candidatul ideal</p>

<p>&bull; College/University Degree<br />
&bull; 1+ year experience in an Customer Service/Administrative role<br />
&bull; English &ndash; Medium/Advanced<br />
&bull; Hungarian &ndash; Advanced<br />
&bull; German - Medium<br />
&bull; PC skills: MS Office, Internet<br />
&bull; Knowledge and/or experience in using ERP/MRP systems is a plus.</p>

<p>Descrierea jobului</p>

<p>SUMMARY OF ROLE<br />
<br />
Offer administrative support for Emerson Process Management PSS Sales Service teams and locations across Europe. Take ownership for customer enquiries and customer orders from receipt of enquiry to the close of sale ensuring a high level of Customer Service is maintained at all times; keep Field Operations teams continuously updated.<br />
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PRINCIPLE JOB RESPONSIBILITIES<br />
<br />
&bull; Take ownership for customer orders received against quotations and verify them for accuracy.<br />
&bull; Using technical information and qualification coming from the Proposal Team, produce simple/routine sales quotations (using templates) for spares, repairs, education and engineering services<br />
&bull; Enter orders into the sales order processing systems ensuring all data is checked and accurate; close out all Field Engineering Reports and system projects once invoiced (where applicable).<br />
&bull; Ensure that the internal order are placed by the purchasing department,<br />
&bull; Take ownership for factory repair and other service issues.<br />
&bull; Take responsibility for invoicing customers once orders are complete.<br />
&bull; Manage the customer satisfaction survey (where applicable)<br />
&bull; Liaise with Service team to inform about the status or possible challenges regarding received orders<br />
&bull; Maintain accurate and updated order logs<br />
&bull; Use and help the local organization with tools as Oracle, CRM, JDE, SMS, SharePoint, etc.</p>

<p>Descrierea companiei</p>

<p>Emerson is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world. Founded in 1890 in St. Louis, Missouri (USA), Emerson delivers solutions through five business segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial &amp; Residential Solutions. With sales of $24.7B and more than 130,000 employees in over 150 countries, we have a customer-focused, results-driven culture where employee performance is recognized and rewarded.<br />
<br />
Visit us at: www.emerson.com</p>
