<p><strong>Design the Future</strong></p>

<p>At Steelcase, we believe the places where people work, really matter. Great places can inspire, accelerate innovation, enhance wellbeing and connect people to each other and to the purpose of their organization. By studying how people work and by bringing human insights to the places where they work, we help organizations to achieve a higher level of performance.</p>

<p><strong>We&rsquo;d like to invite you to begin a journey with us.</strong></p>

<p>In 2011, we opened a new Business Center in one of the most vibrant cities in Romania &ndash;<br />
Cluj-Napoca. We provide a wide range of support services for Steelcase Innovation Centers, Manufacturing and Sales Organizations, supporting Europe and North America.</p>

<p>We&rsquo;d like to invite you to become a member of our Steelcase team and work for a global leader in one of our inspiring spaces.<br />
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<p>Job vacancy</p>

<p><strong>IT CRM Support Engineer</strong></p>

<p>Steelcase uses a Customer Relationship Management system (CRM) to keep track of the sales and marketing activities at a global level. Due to a departure we are looking for an administrator to reinforce the existing EMEA (Europe, Middle East and Africa) CRM team.</p>

<p><strong>Mission:</strong></p>

<ul>
	<li>Perform the full CRM application development lifecycle from development to testing and deployment</li>
	<li>Translate business requirements into functional specifications and system design specifications according to set standards.</li>
	<li>Customize, configure and administer the CRM application.</li>
	<li>Identify potential technical or process improvements.</li>
	<li>Provide functional and technical support to end-users, diagnosing and resolving problems.</li>
	<li>Participate to projects, enhancements or scheduled changes, while trying to keep in perspective our goals&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li>
</ul>

<p><strong>Education/Experience</strong></p>

<ul>
	<li>Degree in business informatics or computer science</li>
	<li>Solid IT knowledge; additional know-how and process expertise in CRM would be ideal</li>
	<li>1 or 2 years experience in an IT support / development role or similar</li>
	<li>Fluent in written and spoken English (for communicating with colleagues and users)</li>
</ul>

<p><strong>Skills/Abilities</strong></p>

<ul>
	<li>Flexibility and willingness to travel</li>
	<li>Structured, analytical thinking as well as systematic, self-directed and target-oriented approach</li>
	<li>High level of communication and presentation skills</li>
	<li>High motivation, quality consciousness as well as service orientation</li>
	<li>High degree of assertiveness as well as teamwork skills</li>
	<li>Fluent in written and spoken in either Spanish, French or German would be a plus</li>
</ul>

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