<p>We are looking for a Customer Service Representative (CSR) with Italian language, for our client, a leader in BPO services.<br />
<br />
<strong>Requirements:&nbsp;</strong><br />
Native or near native language proficiency in Italian language<br />
Excellent spoken and written communication abilities<br />
Customer orientation and problem-solving abilities<br />
Demonstrated analytical skills and attention to details<br />
Adaptability and capacity to easily find solutions<br />
Proactive attitude<br />
Team spirit<br />
Good PC operating skills and typing speed<br />
Availability for working in shift</p>

<p><strong>Responsabilities:&nbsp;</strong><br />
Client support by means of phone/ email/ chat<br />
Offering information/ solutions/ counseling to customers regarding the company&rsquo;s services<br />
Promoting the products and services of the company by means of knowledge, attitude, information<br />
Documenting all operations in the company&rsquo;s database, according to the work procedures<br />
Compliance with company regulations with regards to Data Protection and Information Security<br />
<br />
<strong>Benefits:&nbsp;</strong><br />
Attractive salary package<br />
Performing bonus<br />
Medical insurance<br />
Gym discounts</p>

<p>Send your update CV to amalia.diaconu@apt.ro or apply here.</p>
