<p>For our growing subsidiary in Sibiu we are looking for new colleagues demonstrating the same &ldquo;Passion for Learning&ldquo; as we do, persons wanting to grow together with us.&nbsp;<br />
We offer you the opportunity to assist the support professionals and solve issues, problems and incidents for our international customers working with a range of in-house, award-winning eLearning software.</p>

<p><strong>Your Job</strong></p>

<ul>
	<li>Be a single point of contact for our worldwide customers; Manage Incidents</li>
	<li>Test and reproduce the customer scenarios in order to solve issues, problems and incidents complying with our SLA&rsquo;s by working together with colleagues from Support, Software Development and Consulting.</li>
	<li>Bring a significant contribution to ensure a high quality for our software applications&nbsp; by thoroughly testing them.</li>
</ul>

<p><strong>Requirements</strong></p>

<ul>
	<li>Bachelor&rsquo;s degree or certified trainings in Informatics/Computer Science .</li>
	<li>2 - 3 years of hands-on experience in IT Customer Support&nbsp; or Software QA.</li>
	<li>Excellent troubleshooting skills and passionate about helping customers find the rights solutions.</li>
	<li>Ability to work well within a team as well as individually.</li>
	<li>Demonstrate initiative and enthusiasm towards working in a fast-paced, dynamic, customer focused environment.</li>
	<li>Proven ability to learn fast software products under development. Passion for learning, using complex applications and for coaching others.</li>
	<li>Analytical and problem solving skills, structured approach to problem solving following the existing procedures, together with the ability to manage high priority situations.</li>
	<li>Fluency in English language is mandatory, French will be a&nbsp;big plus.</li>
	<li>Willingness to work flexible shifts and scheduling including nights, weekends.</li>
</ul>

<p><strong>What we offer</strong></p>

<p>The rewards for joining IMC include a competitive remuneration alongside with a professional and socially-minded working environment.</p>

<p>IMC offers exciting challenges in education, organization and information technology, it has an innovative and customer-oriented company culture and offers excellent career opportunities in a growing international company.</p>
