<p><strong>Candidatul ideal</strong></p>

<p>Because YOU&#39;re ambitious, communicative and eager to assert, WE will be here for you!<br />
Our goal is to be close to the clients, helping them solve the technical or commercial problems they are facing.<br />
We are looking for an experienced, enthusiastic and hands-on technical support engineer who can rapidly learn the value proposition and apply to customers of all sizes.</p>

<p><strong>Here&#39;s what you need to know:</strong></p>

<p>&bull; Active Directory Group Policy creation and maintenance<br />
&bull; Strong working knowledge and previous experience configuring and administering Windows services such as Active Directory, DNS, DHCP and Group Policies<br />
&bull; Identity Access Management solutions<br />
&bull; LDAP, SSO, SAML<br />
&bull; Cloud Applications such as Salesforce, Workday, NetSuite, Box, etc.<br />
&bull; Problem resolution including root cause analysis<br />
&bull; MCSE with concentration in Active Directory 2008 R2 preferred</p>

<p><strong>Descrierea jobului</strong></p>

<p><strong>Here&#39;s what you need to do:</strong></p>

<p>You will responsible for delivering outstanding customer support and delighting our customers; collaborating with the Professional Services team to assure a smooth transition post-deployment to support/maintenance phase.<br />
You will also improve customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.<br />
* Available to work in shifts</p>

<p><strong>What we offer:</strong></p>

<p>An attractive salary package (salary, health insurance, performance bonuses, food coupons and other benefits), one month technical training and professional development opportunity.<br />
As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability<br />
In CGS we appreciate performance, involvement, leadership skills, and being a pro-active team member. Join our team: if you think you fit the profile, then we are looking forward to meeting you!</p>
