<p>Job Description</p>

<p>Romania Imaging team is part of the Global Product Imaging team at Amazon and represents the final gateway through which all Amazon images get on site. We work on several processes that help the overall site image quality improvement. Our goal is to deliver the best-in-class visual e-commerce experience to help our customers make well informed buying decisions and to continuously drive innovation through constant reevaluation of existing workflows and development of new processes.</p>

<p>We are looking for a Trainer to enhance the competencies of individual employees by designing and conducting training programs that will boost employees&rsquo; performance in conjunction with Amazon&rsquo;s core values.</p>

<p>The person hired for this role will be responsible for performing training needs assessments, designing and delivering curriculum and learning materials and for managing all phases of training implementation, from planning to reporting.</p>

<p>Training coordination will include communicating with appropriate business owners, other trainers, site managers, and management to ensure that all trainings are conducted on-time and with sufficient resources and facilities.</p>

<p>In addition, the Trainer will support our Quality and Assurance initiatives. This will include administering weekly, monthly and semiannual audits, reporting on site quality metrics, as well as evaluate the effectiveness of training and assess new Investigator learning and skill development.</p>

<p>Overall, the Trainer will be responsible for driving high quality training provided to all global Associates and play a significant role in training and performance to develop a successful, effective support team.</p>

<p>Basic Qualifications</p>

<p>Basic Qualifications:</p>

<p>- Bachelor&rsquo;s degree in any discipline is required;</p>

<p>- Outstanding communication and presentation skills, verbal and written, in both individual and group situations for the purpose of knowledge transfer and skill development;</p>

<p>- Experience using Microsoft Office (Excel, Word, PowerPoint) and Outlook.</p>

<p>Skills and abilities:</p>

<p>- Strong written and oral communication skills in English;</p>

<p>- Demonstrated expertise in planning, implementing and assessing training;</p>

<p>- Ability to use multiple learning methods and link appropriate methods with subject matter;</p>

<p>- Demonstrated experience developing classroom activities and reviews, and/or tutorials and/or other training materials;</p>

<p>- Excellent coordination and organization skills;</p>

<p>- Knowledge of professional learning and training practices;</p>

<p>- Demonstrated experience in quality assurance audit and reporting.</p>

<p>Preferred Qualifications</p>

<p>Preferred Qualifications</p>

<p>- Prior training, teaching or presentation experience in Business Process Outsourcing (financial services, customer service, call center, etc.) is considered a plus.</p>
