<p><br />
<strong>IDEAL CANDIDATE:</strong><br />
We are in the business of helping people: we resolve customer questions, complaints and requests via telephone. Are you proficient in English ? Can you work in the afternoon and night schedule? Are you very skilled in using a computer? If so, we are glad to meet you!<br />
We are looking for colleagues with good negotiation skills, persuasive and able to uncover customer needs. If you have the ability to communicate clearly and effectively, we invite you to apply for this job. Experience in related fields is desired, but not mandatory.<br />
<br />
<strong>RESPONSIBILITIES</strong>:</p>

<ul>
	<li>&nbsp; Resolve customer questions, complaints and requests via telephone</li>
	<li>&nbsp; Respond promptly to customer inquiries</li>
	<li>&nbsp; Handle and resolve customer complaints</li>
	<li>&nbsp; Perform customer verification</li>
	<li>&nbsp; Manage customers&#39; accounts</li>
	<li>&nbsp; Offer customer support using different software applications</li>
	<li>&nbsp; Record details of actions taken</li>
</ul>

<p><br />
<strong>BENEFITS</strong>:</p>

<ul>
	<li>Attractive salary package</li>
	<li>Bonus based on performance</li>
	<li>Young team and dynamic working environment
	<p>We offer:</p>

	<p>An attractive salary package (salary, health insurance, performance bonuses, food coupons and other benefits), one month technical training and professional development opportunity.</p>

	<p><strong>In CGS we appreciate performance, involvement, leadership skills, and being a pro-active team member.</strong></p>

	<p><strong>Join our team: if you think you fit the profile, then we are looking forward to meeting you!</strong></p>
	</li>
</ul>
