<p>Key responsibilities:</p>

<p>Initiate collection activities via mail/ phone or fax and manage the customer portfolio (within the agreed credit terms and credit limits);</p>

<p>Provide information of credit worthiness to customer service when required;</p>

<p>Meet cash collection targets;</p>

<p>Input notes on payment agreements, do daily follow-ups and reinstate accounts when payment is received;</p>

<p>Flag invoices that relate to doubtful balances and register invoice disputes;</p>

<p>Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions;</p>

<p>Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency;</p>

<p>&nbsp;</p>

<p>Ideal candidate profile</p>

<p>0-2 years relevant experience;</p>

<p>Previous experience in Collection/Cash Application, having used accounting systems;</p>

<p>Competent Microsoft Office user: Excel, Word and Power Point;</p>

<p>Written and spoken ability to communicate in German for client interaction (upper-intermediate);</p>

<p>Ability to prioritize activities and to work on urgent matters;</p>

<p>Responsible, reliable, accurate and team player.</p>

<p>What we offer:<br />
Competitive salary and performance bonuses;<br />
Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym;<br />
Trainings delivered in classrooms or virtually and access to a global network of knowledge;<br />
Chance to become a subject matter expert for complex processes;<br />
Possibility to practise your language skills with native speakers;<br />
Opportunity to work with top clients on large projects;<br />
Dynamic, intercultural working environment.</p>

<p>&nbsp;</p>
