<p><strong>Your contribution to something big</strong></p>

<ul>
	<li>Implement, develop and maintain the Quality</li>
	<li>Management System according to ISO9001</li>
	<li>Perform process and system audits</li>
	<li>Prepare quality reports, metrics and QMS documentation</li>
	<li>Carry out continuous improvement activities to enhance the QMS (e.g. VSDiA, lean, Six Sigma etc.)</li>
	<li>Support customer service activities in quality related aspects</li>
	<li>Customer complaint and feedback management</li>
	<li>Problem solving using quality tools (e.g. Ishikawa, KT, 5xWhy, 8D etc.)</li>
	<li>Identify relevant quality related training needs and deliver training</li>
	<li>Promote quality achievement and performance improvement throughout the organization</li>
</ul>

<p><strong>What distinguishes you</strong></p>

<ul>
	<li>Bachelor&rsquo;s and/or Master&rsquo;s degree</li>
	<li>Certification according to ISO9001:2008 or</li>
	<li>ISO9001:2015</li>
	<li>IRCA certified Lead Auditor would be a plus</li>
	<li>Minimum 2 years experience in Quality Management, preferably in a service environment</li>
	<li>Advanced skills in problem solving methods and quality management tools</li>
	<li>Experience in implementation and/or successful</li>
	<li>management of a QMS</li>
	<li>Passion and responsibility for customer service</li>
	<li>Initiative</li>
	<li>Make decisions and take responsibility for outcomes</li>
	<li>Communication skills for collaboration with colleagues</li>
	<li>across functions</li>
	<li>Excellent leadership and organization skills</li>
	<li>Communicate effectively in English (speaking</li>
	<li>and writing)</li>
	<li>Intermediate to advanced computer skills</li>
	<li>Willingness to travel and to support international</li>
	<li>initiatives</li>
</ul>

<p>&nbsp;</p>

<p>&nbsp;</p>
