<p>Responsibilities:</p>

<p>Assists employees through phone and email in the completion of appropriate forms/ enquiries<br />
Answer general questions in various areas of Human Resources to employees and supervisors<br />
Create standard employment contract documents along the employee lifecycle<br />
Preparation and quality check of documents received/sent from/to the client or third parties<br />
Schedule and monitor actions and deadlines according to relevant processes<br />
Compiles data for analysis and reporting, performs routine analyses and creates standard as well as customized reports<br />
Contributes to HR process standardization and harmonization across the related groups<br />
Maintains and develops a knowledge database for frequently asked HR questions across the related groups</p>

<p>Preferred Skills:</p>

<p>Flexible and proactive attitude<br />
Good team working skills and able to work autonomously on assigned tasks<br />
Ability to multi-task, prioritize work and manage time based on business needs<br />
Excellent administration skills and good organization skills with attention to detail<br />
Advanced problem solving and resolution skills to include when to escalate and identify trends<br />
Comfortable in direct client contact<br />
PC Skills: Word, Excel, Power Point, Outlook are a must.<br />
Knowledge of any CRM tool or SAP (HR modules) is a plus<br />
Preferable Experience in Customer Service or HR Services<br />
Good communication skills, both written and verbal<br />
Advanced level of English and&nbsp;German/ French/Spanish &nbsp;are a plus</p>
