<p>We are looking for individuals who thrive on a challenge and truly want to provide services that exceed the expectations of our client. Our ideal candidate is customer-focused, highly detail-oriented, and able to consistently produce results in the car-renting industry. We are looking for extremely reliable individuals who can adapt to change, absorb and apply new information, and who have the determination to learn detailed processes.</p>

<p>Requirements:</p>

<p>- Able to learn quickly in a technical environment<br />
- Excellent customer service, sales, interpersonal, and communication skills<br />
- Excellent verbal and written communication including grammar and voice quality<br />
- Detail oriented, ability to multitask, strong sense of urgency and commitment to excellence.<br />
- Advanced level of French or German (as close as possible to a native speaker); English language can be a plus</p>

<p>What are you going to do?</p>

<p>- Handling incoming calls from customers, in order for them to receive all information related to the service they need<br />
- Provide exceptional customer service and collect required information from the customer on every call per established criteria<br />
- Use experience to identify customer needs and handle accordingly<br />
- Demonstrate sincerity and empathy when appropriate by using the proper voice/tone pitch and word choice<br />
- Handle multiple tasks (ie., talking with customers while accessing information in a computer)<br />
- Consistently meet established performance and quality standards</p>

<p>Apply now!<br />
We are looking to fill this position as soon as possible. Please apply only in the nature specified.<br />
We thank everyone for applying, however only successful candidates will be contacted for an interview.<br />
You can apply online here or send your application directly to Loredana.Lasco@xerox.com with the title &ldquo;Customer Care Assistant with French / German &ldquo;. For further information please call 0749 063 602.</p>
