<p><strong>Ideal Candidate</strong></p>

<p>&bull; University graduate.<br />
&bull; At least 2 years of experience as a trainer preferably in the BPO / Hospitality, Service industry.<br />
&bull; Excellent Communication skills - Speaks and communicates clearly, concisely and effectively.<br />
&bull; Good active listening skills.<br />
&bull; Developed Presentation and Facilitation abilities.<br />
&bull; Coaching and mentoring skills.<br />
&bull; Good Computer skills &ndash; Hands of Experience on Power Point, Word and Excel and should be able to work on automated software applications.<br />
&bull; Excellent English level - both written and spoken.<br />
&bull; Good organizing and prioritizing skills.<br />
&bull; Good Feedback skills.<br />
&bull; Customer Service Focus.<br />
&bull; Ability to multi task.<br />
&bull; Data gathering ability/ Eye for detail.</p>

<p><strong>Job Description</strong></p>

<p>&bull; Delivery of Pre process and Developmental Trainings to employees.<br />
&bull; Conducting training follow up sessions and measuring effectiveness of trainings.<br />
&bull; Ensuring accurate, timely and efficient submission / analysis of Weekly and Monthly reports.<br />
&bull; Assisting with the development of the monthly/annual training plan.<br />
&bull; Determining efficient strategies to meet training needs continually.<br />
&bull; Providing feedback to trainers to attain higher standards of training.</p>
