<p><strong>VERTIV</strong>, formerly known as Emerson Network Power&nbsp;is the world&rsquo;s leading provider of critical infrastructure technologies and life cycle services for information and communications technology systems. With an expansive portfolio of intelligent, rapidly deployable hardware and software solutions for&nbsp;power, thermal and infrastructure management, Vertiv enables efficient, highly-available networks.<br />
<br />
<strong>What we deliver:</strong><br />
Hardware, software and services that are intelligent, resilient and rapidly deployable for:&nbsp;</p>

<p>Data Centers<br />
Communications Networks<br />
Healthcare Facilities<br />
Industrial Facilities</p>

<p><strong>Out footprint in Cluj-Napoca</strong><br />
In Cluj Napoca, we are present since 2006. We work as a SHARED SERVICE center, acting as a proactive business partner which brings strategic value to the organization and provides best in class services at a competitive cost by: &nbsp;</p>

<p>Developing a deep understanding and cohesion with its business units<br />
Creating enough mass to provide consistency of service and allowing the ability to leverage people &amp; expertise<br />
Creating centers of excellence with specific skill sets<br />
Focusing on continuous improvement and a performance management-oriented mindset&nbsp;<br />
Providing a career vision for its employees</p>

<p>For more information, please access the link below:<br />
https://www.vertivco.com/en-us/about/</p>

<p><strong>Responsibilities:</strong></p>

<ul>
	<li>manage operations of an assigned portfolio;</li>
	<li>send routine follow-up communication to customers;</li>
	<li>submit all requirements for your customers in a timely and accurate manner;</li>
	<li>timely dispute identification and resolution;</li>
	<li>communicate with Collection Coordinator to recommend account escalations on collections and billing issues;</li>
	<li>analyze data and provide prompt solutions to collections issues;</li>
	<li>answer inquiries and resolve routine issues for non-payment of invoices.</li>
</ul>

<p><strong>Requirements:</strong></p>

<ul>
	<li>have the ability to work effectively in a fast-paced environment;</li>
	<li>have strong communication and interpersonal skills;</li>
	<li>are fluent in English (verbal and written);</li>
	<li>are a proficient user of MS Office Software &ndash; Word, Excel, PowerPoint;</li>
	<li>have the ability to handle large volume of phone work and written communications;</li>
</ul>

<p>&nbsp;</p>
