<p><strong>The ROLE</strong></p>

<p>&bull; Plan, execute, track, deliver and close projects using the standard company processes and tools<br />
&bull; Own relationships with the customer at the project level and work closely with our account directors and production teams to optimize delivery, client satisfaction, quality and profitability<br />
&bull; Provide clear written and verbal communication to both internal and external stakeholders regarding project scope, financials, progress and status<br />
&bull; Drive and participate in the development of project workflows which focus on quality in all aspects of project delivery</p>

<p><strong>What &nbsp;we&rsquo;re looking for in you</strong></p>

<p>&bull; BA in Languages, Translation, Business is desirable (or equivalent professional experience)<br />
&bull; 2-3 years experience in translation, project management &nbsp;or customer services preferred<br />
&bull; Knowledge of the localisation industry is an advantage<br />
&bull; Familiarity with localisation and translation management tools is a big plus<br />
&bull; Experience &amp; knowledge of managing projects, accounts, client sales cycles and relationship development<br />
&bull; Exposure to managing budgets (including reporting and reconciliations)<br />
&bull; Strong computer literacy, MS Office, e-mail, internet<br />
&bull; Fluency in written and verbal English and French or German<br />
&bull; Good technical mindset<br />
&bull; Ability to learn new processes and tools</p>

<p><strong>Your Competencies</strong></p>

<p>&bull; Excellent customer service<br />
&bull; Naturally inclined towards quality<br />
&bull; Great problem solver and leaned towards process improvement<br />
&bull; Persuasive communicator<br />
&bull; Team player<br />
&bull; Positive attitude</p>
