<p><strong>Mission</strong>:<br />
&bull; Investigates the invoices coming from vendors and makes the required payments</p>

<p>&bull; Customer Master Data maintenance&nbsp;</p>

<p>&bull; Deals with all the requests received through Cordys ticketing system, respecting the agreed turnaround time</p>

<p>&bull; Ability to filter and analyze the requests received, considering the financial regulations and the internal procedures</p>

<p>&bull; Ability to follow a procedure as per the accounting rules and Steelcase process</p>

<p>&bull; Responsiveness towards the requests coming from the market</p>

<p>&bull; Ability to analyze and resolve vendors or internal employees&rsquo; problems or requests</p>

<p>&bull; Process and check requests submitted and follow up whenever necessary</p>

<p>&bull; Provides excellent customer service to all collaborators by managing calls / email inquiries</p>

<p>&bull; Assist AP team on the continuous process improvement</p>

<p>&bull; Perform other duties as assigned by the Working Team Leader or Supervisor</p>

<p>&bull; Ensures training for new joiners as per the training plan made by AP Supervisor or Working Team Leader</p>

<p>&bull; Regularly review and update all the SOPs related to the process</p>

<p>&bull; Comply with business ethics, applicable laws and regulations</p>

<p>&bull; Maintain confidentiality of proprietary information</p>

<p>&bull; Work according to Steelcase core values</p>

<p>&bull; Back-up provided as per the Back-up internal file, whenever needed and as per the prioritization made by the Supervisor and the Working Team Leader</p>

<p>&bull; Task prioritization made and discussed with the Team Leader or Supervisor; follow the prioritization made by the Team Leader or Supervisor, whenever required</p>

<p>&nbsp;<strong>Education/Experience</strong><br />
&bull; Business / Economics graduate</p>

<p>&bull; Good knowledge of SAP / EXCEL would be a plus</p>

<p>&bull; Fluency in English and French or German.<br />
&nbsp;<br />
&nbsp;<strong>Skills/Abilities</strong><br />
&bull; Strong computer skills including Web navigation and Microsoft Office</p>

<p>&bull; Able to work with tight dead-lines and able to handle the volumes in the agreed turnaround time</p>

<p>&bull; Able to expresses thoughts clearly, adapts to different communication styles</p>

<p>&bull; Strong organizational and documentation skills</p>

<p>&bull; Team player with strong interpersonal skills</p>

<p>&bull; Self-motivated and positive attitude</p>

<p>&bull; Desire of continuous improvement<br />
&nbsp;</p>
