<p><strong>SUMMARY OF ROLE</strong></p>

<p><br />
The primary objective of the position is to provide technical and application support for Level products to the World Area Technical Specialists, Field Level Specialists and Service organizations.</p>

<p><br />
<strong>RESPONSABILITIES:</strong></p>

<p>&nbsp;</p>

<ul>
	<li>Provide technical and application support/expertise to Sales &amp; Marketing, Global Technical Support Teams as well as end users;</li>
	<li>Extended knowledge on Process Radar instrumentation to propose product alternatives for customers based on clear or vague application description;</li>
	<li>Perform field visits in order to resolve/analyse reported product issues;</li>
	<li>Support process improvement initiatives based on customers&rsquo; feedback/experience;</li>
	<li>Provide input to create technical and application feedback to WA for Level products;</li>
	<li>Provide input from the WA to Product Management/Marketing in order to help on product enhancements and ensure product quality;</li>
	<li>Identify training needs within WA based on application/technical queries received and conducting training sessions;</li>
	<li>Provide service/technical training to WA, provide input for service training material;</li>
	<li>Evaluate technical aspects on special orders and customer projects;</li>
	<li>Write and develop technical instructions, reports and routines;</li>
	<li>Review, approve and administrate warranty claims from WA;</li>
	<li>Participation in development projects and field trials.</li>
</ul>

<p><br />
<strong>REQUIREMENTS:</strong></p>

<p>&nbsp;</p>

<ul>
	<li>University engineering degree in mechanics, civil engineering, electrical engineering or another related field;</li>
	<li>1-3 years of previous experience in a similar role;</li>
	<li>Fluent in English, both written and spoken</li>
	<li>High Customer focus;</li>
	<li>Excellent interpersonal and communication skills;</li>
	<li>Very driven, able to work under pressure to meet tight deadlines.</li>
</ul>
