<p><strong>Responsabilities</strong> :<br />
Client Management Service operates big scale customer Microsoft Windows environments (&gt;100.000 seats), integrating Microsoft Windows operating system deployment, hardware driver management, security requirements, application management and change request management by developing and maintaining highly automated procedures based on standard Microsoft products (SCCM/MDT/OSD).<br />
Customer clients are distributed to locations worldwide, while operations is centralized to 3 locations.<br />
The complex environment includes technical integration of all 3rd party Software products, as well as different predefined user/client types, such as R&amp;D, factory, office, homeworker, etc.<br />
Development and Integration of Client Configurations of the Standard Client based on MS Windows 7 and MS Windows 10:<br />
- implementation of Standard Solutions for execusion of Standard requests<br />
- Evalution, development, verification, implementation of special solutions based on individual Technical Change Requests<br />
- Implementation based on Management Standards for Win 7 and Win10<br />
- Investigation of existing configuration items and solution for 7 and implementation of similar solutions for both 7 and Win 10<br />
- Configuration Data Management<br />
- Change Management for all related Changes, provision of Change Implementation Plans<br />
- Management / adjustment of technical interfaces<br />
- Development and test of several related Client health scripts (VB, Powershell, .Net etc.)<br />
- Provision of Service related documentations, concepts and work instructions for technical staff, Service Desk and Customer<br />
- Provision of Test Plans and Check Lists<br />
- Development of new reporting webservices needed for internal service improvment.</p>

<p><strong>Technical Skills </strong>:<br />
 ITIL foundation certificate; ITIL operational processes<br />
 Microsoft operating system knowledge ( Windows 7, Windows XP, Windows 10 )<br />
 Professional in client administration and configuration<br />
 English language skills: fluent ( German is a plus)<br />
Education : IT-related degree / technical college degree / academic studies or something similar education<br />
Soft Skills : Initiative, Execution, Passion, Analytical skills, strategic thinking, teamplayer</p>
