<p><strong>VERTIV</strong>, formerly known as Emerson Network Power&nbsp;is the world&rsquo;s leading provider of critical infrastructure technologies and life cycle services for information and communications technology systems. With an expansive portfolio of intelligent, rapidly deployable hardware and software solutions for&nbsp;power, thermal and infrastructure management, Vertiv enables efficient, highly-available networks.<br />
<br />
<strong>What we deliver:</strong><br />
Hardware, software and services that are intelligent, resilient and rapidly deployable for:&nbsp;</p>

<p>Data Centers<br />
Communications Networks<br />
Healthcare Facilities<br />
Industrial Facilities</p>

<p><strong>Our footprint in Cluj-Napoca</strong><br />
In Cluj Napoca, we are present since 2006. We work as a SHARED SERVICE center, acting as a proactive business partner which brings strategic value to the organization and provides best in class services at a competitive cost by: &nbsp;</p>

<p>Developing a deep understanding and cohesion with its business units<br />
Creating enough mass to provide consistency of service and allowing the ability to leverage people &amp; expertise<br />
Creating centers of excellence with specific skill sets<br />
Focusing on continuous improvement and a performance management-oriented mindset&nbsp;<br />
Providing a career vision for its employees</p>

<p>For more information, please access the link below:<br />
https://www.vertivco.com/en-us/about/</p>

<p><strong>Responsibilities:</strong></p>

<p>- Proactive collection of all receivables in line with credit terms;</p>

<p>- Responsible for monitoring and maintaining assigned accounts- Customer calls and/or correspondence within a highly performant credit department;</p>

<p>- Internal and External customer interface; business to business customers;</p>

<p>- Dispute Management: drive resolution of disputes liaising closely with all due departments within the business;</p>

<p>- Sales and senior management request of support when necessary to accelerate the collection process;</p>

<p>- Must communicate and follow up effectively with other departments regarding customer accounts on a timely basis;</p>

<p>- Monitor customer&#39;s payment performance and proactively seek to reduce payment issues;</p>

<p>- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department goals;</p>

<p><strong>Requirements:</strong></p>

<p><strong>Education</strong>: University degree in Finance or Business administration is preferred.</p>

<p><strong>Experience:</strong></p>

<p>- Experience customer service/ collections is preferred;</p>

<p>- Excellent communication skills (both oral and written);</p>

<p>- Experience in working in a matrix organization, with remote teams;</p>

<p>- Commitment to excellent customer experience;</p>

<p>- Microsoft Office knowledge.</p>

<p><strong>Language skills: </strong>Italian - advanced level, English &ndash; at least medium level</p>
