<p><strong>Customer Service Operator - </strong><strong>Day shifts</strong></p>

<p>We are an administrative center ( not a Call Center!) who is working for large international clients, active in all different kind of business lines like Petrochemicals, Industrial products (like spare parts), Consumer goods (sportswear, fashion, healthcare, &hellip;), Commodities (coffee, cacao,&hellip;), Specialty Chemicals, etc.</p>

<p>You will a part of a team and will be responsible for providing correct and important logistic information towards these clients, in order to process the daily logistic flows all over the world.<br />
This environment creates opportunities and job satisfaction, by fulfilling necessary information towards our own Katoen Natie subsidiaries abroad and by maintaining and optimizing international logistic flows from our clients.</p>

<p><strong>Main tasks:</strong><br />
- You will ensure that excellent levels of customer service and service delivery are maintained and exceeded.<br />
- You will fulfil the needs of our customers, by servicing our customers in daily, weekly or monthly information and data<br />
- You will process work instructions, containing all necessary information in order fulfill administrative processes and management information related to our clients<br />
- You will have internal communication with subsidiaries from Katoen Natie all over the world<br />
- You will have communication with other customer service operators (written and by phone) in English on very regular basis, in function of the specific needs<br />
- You monitor daily exceptional requirements provided by our subsidiaries and clients</p>

<p><strong>Working hours</strong>: Monday to Friday, from 09:00-18:00</p>

<p>Rotation is applicable on a monthly/weekly basis and the company pays the taxi back home!</p>

<p><strong>Requirements for candidates</strong>:<br />
- You have a University Degree (preferably Economic background)<br />
- You possess excellent communication skills (written, spoken, listening) in Romanian and English; other languages are a benefit<br />
- You have the ability to communicate effectively with a variety of stakeholders<br />
- Experience in customer service is a benefit<br />
- You have the ability to work with deadlines, without losing the global overview<br />
- You have good computer skills. Working with MS WORD, EXCEL is no issue<br />
- You have experience in working with databases and therefor have analytical skills<br />
- You are an excellent problem solver capable of using own initiative, but never the less are a team player</p>

<p><em><strong>P<em>lease submit your CV in English if you qualify to our requirements mentioning the name of the position by e-mail to: <a href="mailto:Olesea.Sandu@katoennatie.com">Olesea.Sandu@katoennatie.com</a> </em></strong>&nbsp;&nbsp;</em></p>

<p>We offer you a job in a fast growing company where your own creativity is very much appreciated and stimulated. In case you get this job, training will be provided.</p>

<p><strong>Our office </strong>is located in or. Chişinău, str. Independenţei 26/3, Business Center Euro Tower.</p>

<p><strong>Our website</strong>: <a href="http://www.katoennatie.com">www.katoennatie.com</a></p>
